Dispatch/Data Entry Trainee

Bessemer Management is a transportation organization comprised of a family of 5 logistics/trucking companies with 90+ years of experience operating in multi-faceted transportation modes. We are a dynamic and growing organization.

Eastern Express, one of our 5 five companies and one of the most experienced flatbed trucking companies in the United States, is looking for a highly motivated, career-minded individual to join our growing operation in Lorain, OH as a full-time, on-site Dispatch/Data Entry Trainee.

This entry-level role is a great opportunity for an entrepreneurial-spirited, customer-service oriented candidate to learn the flatbed trucking industry from the ground up.

Rather than trying to find applicants who are just looking for a job, we are more interested in finding the right person for our business and culture than matching an exact set of skills. We are committed to setting you up for success and will provide comprehensive training to the right candidate.

If you are looking for a challenging, constantly evolving work environment at a company with long-term growth opportunities, this role could be a great fit for you.

Qualifications & Interpersonal Skills:

• Associate or bachelor’s degree (preferred), high school diploma, or GED
• 1-2 years of business experience strongly preferred
• Enjoy interacting with and assisting others
• Take pride in and ownership of your work; you are willing to “roll up your sleeves” to get the job done and would say you have a strong work ethic
• Strong communicator, whether in-person, on the phone, or using email
• Self-driven, self-starter who isn’t afraid of working in a fast-paced environment
• Have a knack for problem-solving and creative thinking
• Value follow-up and believe it’s important to make sure that everyone around you has the information they need so nothing “falls through the cracks”
• Enjoy learning and/or would describe yourself as a lifelong learner
• Would describe yourself as organized (or more organized) than most other people you know
• Can manage priorities with direction and guidance; when priorities shift or an emergent situation arises, you can exhibit “grace under pressure”
• Can multi-task without losing track of details
• You generally have a positive attitude and friendly demeanor that allows you to cultivate professional working relationships with those around you

Initial Sample Tasks & Responsibilities:

• Answering inbound calls from truck drivers in a professional manner and routing their phone calls to the correct person in the office
• Mastering the accurate data entry of customer loads for the office
• Maintaining accurate records and documentation related to dispatch activities

Eventual Sample Tasks & Responsibilities:

• Scheduling and dispatching truck drivers
• Monitoring and tracking shipments to ensure safe, on-time delivery
• Communicating with drivers, customers, and other stakeholders to provide updates and resolve issues in a timely manner

Work Schedule & Benefits:

• Monday through Friday, 8:00 AM to 5:00 PM (on-site in Lorain, OH)
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

About Our Company:

Eastern Express is part of Bessemer Management Company, which collectively has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. Our family of five trucking companies (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) is comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.