Inside Sales Representative

Bessemer Management is a transportation company that provides comprehensive back-office support, management, and logistics services for several logistics/trucking companies. We have 90+ years of experience operating in multi-faceted transportation modes and are a dynamic and growing organization.

Horizon Freight System; TRX, Inc.; and PFQ Companies, three of the most experienced intermodal trucking companies in the United States, have an opportunity for a highly motivated, career-minded individual to join our growing intermodal division as an Inside Sales Representative.

This position is full-time, on-site in our Valley View, Ohio office.

As an Inside Sales Representative, you will be integral in driving revenue growth by assisting our sales reps, managing customer inquiries, and ensuring seamless communication across teams. Our ideal candidate will have strong administrative and organizational skills, as well as excellent communication abilities.

If you are looking for a challenging, constantly evolving work environment where everything you do has a direct, immediate impact on the company, this role could be a great fit for you. In addition, as we are very intentional about promoting our employees from within our organization, we strongly encourage candidates with management, leadership, or other professional growth aspirations that are looking for a long-term role to grow within a company to apply.

We are committed to setting you up for success in this role and will provide comprehensive training to the right candidate.

Responsibilities of the Position:

• Generate and maintain customer reports to support our sales reps
• Follow up on sales opportunities identified by sales reps to convert leads into business
• Communicate with customers, our network of agents, and internal departments
• Manage incoming rate requests and large Requests for Quotes (RFQs)
• Update pricing within a digital platform
• Follow up on volume quote opportunity submissions
• Send pricing and rates to customers when appropriate
• Leverage company reports to identify new customers and analyze volume trends
• Use a Customer Relationship Management (CRM) system to track and manage customer interactions, opportunities, and follow-ups

Required Qualifications & Interpersonal Skills:

• Ability to quickly and effectively manage multiple tasks at one time
• Excellent verbal and written communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
• Ability to handle a high volume of emails with efficiency
• Strong interpersonal skills
• Highly organized with exceptional attention to detail
• Proficiency in Microsoft Excel, Word, and Outlook
• Ability to type efficiently and accurately

Additional Qualifications & Interpersonal Skills:

• Experience working with digital pricing platforms
• Background in freight or logistics (i.e., a trucking company, freight forwarder, or 3PL)
• Previous experience supporting a sales team or business development function
• Knowledge of U.S. geography as it relates to logistics and transportation

Work Schedule & Benefits:

• Monday through Friday, 8:00 AM to 4:30 PM (on-site in Cleveland, OH)
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.