Permits Coordinator

Job Type: Full-time

Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• 401(k) + company match
• Life insurance
• Paid parental leave
• Short-term disability
• Long-term disability
• Employee Assistance Program

Work Location:
In-office (8777 Rockside Rd., Valley View, OH 44125)

Bessemer Management is a transportation company that provides comprehensive back-office support, management, and logistics services for several logistics/trucking companies. We have 90+ years of experience operating in multi-faceted transportation modes and are a growing organization.

We are looking for a dynamic, career-minded individual to support our company as a Permits Coordinator.

This position is full-time, on-site in our Valley View, Ohio office.

As part of the Permits Team in our Operations Department, you will work directly with our owner operators and terminal network to research, quote pricing for, and order oversize/overweight/over-dimensional permits for transporting various types of material across the country.

You will confirm the legal specifications, routes, and special instructions for various permits and communicate these details to our owner operators and terminals. To accomplish this, you must pay meticulous attention to detail, have the ability to quickly and effectively multi-task, and work closely with your team members to provide exceptional customer service.

If you are looking for a challenging, constantly evolving work environment where everything you do has a direct, immediate impact on the company, this role could be a great fit for you. In addition, as we are very intentional about promoting our employees from within our organization, we strongly encourage candidates with management, leadership, or other professional growth aspirations that are looking for a long-term role to grow within a company to apply.

We are committed to setting you up for success in this role and will provide comprehensive training to the right candidate.

Responsibilities of the Position:

  • Researching and quoting pricing for special permits
  • Ordering oversize/overweight/over-dimensional permits
  • Mapping routes and assisting owner operators with route planning, detours, etc. using online tools and computer applications
  • Learning and applying state laws and other regulations/permitting requirements
  • Regularly communicating with state government offices
  • Working with terminals to resolve billing issues
  • Continuously communicating with owner operators and terminals, responding to issues in a timely manner and providing information about other available services and programs as appropriate

Qualifications & Interpersonal Skills:

  • High school diploma required; college degree preferred
  • At least 1-2 years of related business experience required
  • At least basic to intermediate knowledge of U.S. geography required
  • Transportation/trucking industry knowledge preferred but not required
  • Ability to work under pressure in a fast-paced environment
  • Ability to quickly and effectively manage multiple tasks at one time
  • Exceptional attention to detail
  • Excellent communication skills with the ability to recognize and appropriately respond to tone in phone and email correspondence
  • Ability to interact with a variety of people, including owner operators, terminals/agents, vendors/customers, co-workers, and internal departments
  • Team-oriented

Work Schedule & Benefits:

  • Starting Hours/Schedule: Monday through Friday, 8:00 AM to 4:30 PM (on-site in Cleveland, OH)
  • Hours/Schedule After Initial Training: Permits Team members rotate/stagger shifts Monday through Friday, between 7:30AM to 5:30PM. When working the latest shift in the rotation, those team members also monitor after-hours correspondence (mainly email).
  • Performance-based bonus plan
  • Complete benefits package including medical, dental, vision, and life insurances
  • 401(k) with company match
  • Vacation and holiday pay
  • Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

About Our Company:

Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. The companies we serve (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., DD&S Express, and PFQ Companies) are comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.

We are a company that is diversified, independent, stable, and growth minded. We value innovation, long-term thinking, and a roll-up-your-sleeves/desire to dig in mentality. We invest in people who take ownership, care deeply about quality, and want to contribute to something bigger than themselves.